Updated: Feb 5 2021
E-learning has been trending for several years, and absolutely since the Corona pandemic that began in 2020. Companies and private individuals alike are using the advantages that arise in corresponding seminars, training courses and other formats in the digital space. However, in order for the offer to improve, which is ultimately in the interest of providers and customers, a certain feedback culture is indispensable.
For this reason, we at SWISSTEACH would like to show you some interesting questions below that can serve as useful feedback and evaluation afterwards, as is also common with face-to-face events.
Question 1: Was the technical quality convincing?
In face-to-face events, it is relatively quickly clear to what extent the technical implementations have been convincing. If the projector fails or other problems occur, everyone notices. In contrast, the evaluation of e-learning has the much greater challenge of identifying technical problems that may not have been immediately apparent to everyone during implementation. However, such problems can only be avoided in the future by obtaining feedback afterwards. General impressions can also be clarified with this question in order to grow from them.
Question 2: Were the questions and learning content understandable?
In addition to the technical framework, the evaluation in e-learning is of course particularly concerned with ensuring that everything is understandable in terms of content. The keyword here is “target group-oriented language”. If you as a company are interested in further training, some basics may not need to be explained, while the terminology, depending on the group of participants, should not be too technical either.
Question 3: Which contents were particularly convincing and why?
Learning opportunities provided by the organizer can also be measured by positive feedback. Ideally, this not only gives confidence, but also shows which concepts are particularly well received. The evaluation of e-learning is therefore particularly promoted by such approaches.
Question 4: Which contents were not convincing and why?
However, constructive criticism regarding the less successful points is also important. The crucial point here is that the small question of “why” is always clarified as well. This is the only way to really understand what went wrong, even if only individual bullet points are mentioned. However, it must never be forgotten in the evaluation of e-learning that these are of course subjective opinions.
Note: A fairly large focus should always be placed on this question as part of the evaluation of e-learning, as this is often where most learning opportunities are available.
Question 5 to 10 as Part of the Evaluation of E-Learning
Question 5: How satisfied are you with the course?
This question is a little more complicated. It is generally good to ask about satisfaction, but this can be expressed in many ways. It is therefore possible to ask about general satisfaction in order to determine changes over long periods of time, but also to focus somewhat. The following categories can be counted for this:
- Satisfaction with the time required
- Satisfaction with the format
- Satisfaction with the price-performance ratio
- Satisfaction with the learning content
- Satisfaction with the knowledge transfer
- Satisfaction with the achievement of the learning objectives
Question 6: Were the learning objectives achieved?
Hardly any company will opt for e-learning without a good reason. General as well as very individual learning objectives can be set, which may or may not be met. The evaluation of e-learning can therefore also start there. Subjectivity also plays a major role here, but that is precisely what an evaluation of e-learning is ultimately all about.
Question 7: Can you put the knowledge into practice?
The practical relevance is of course particularly interesting for companies. Sometimes the theoretical knowledge is the reason for participating in e-learning, but at least indirectly it will also play an important role for the work practice. The practical relevance can therefore also be taken into account here.
Question 8: On a scale of 1 to 10, how much did you like the course instructor professionally?
Not only the e-learning as a course offer, but also the course instructors of a virtual training course themselves can be evaluated. Asking about this area is not uncommon and leads to better match-making on the part of the providers. In addition, the personal learning of the management is also possible, which is why such questions are very often suitable. A “why” can also be included here.
Tip: Evaluating e-learning with the help of scales is also a good idea. This creates comparability and results can be quantified.
Question 9: Are you interested in further content from the provider?
A look into the future is never out of place when evaluating e-learning. Keywords such as lifelong learning are on everyone’s lips these days and are therefore often strived for by companies. Those who are also looking around for new learning content can benefit. Such a question can easily determine the extent to which there is interest in further content. In addition, topic requests for a deeper examination can also be raised.
Question 10: Would you recommend the course to acquaintances or colleagues?
Question 10 also aims for nice feedback. Here, too, the focus is on the future and, in addition, participants are subconsciously encouraged to think about this form of dissemination with such a concrete question. Thoughts such as “Hey, recommending it is actually a good idea” can quickly arise in this way.
Overall, there are many considerations regarding the evaluation of e-learning. Our proven LMS
Global Teach
incidentally has an integrated module for providing feedback after training sessions.
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us about it! Furthermore, you can find more details and exciting offers for your e-learning area on our website!