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Isabelle Ulbrich

TRAINING SOFTWARE: KLAUS’S JOURNEY TO EFFECTIVE TRAINING

Klaus is a department manager at a medium-sized company and faces a daunting task: He needs to improve his employees’ professional development. For a long time, he relied on traditional training methods, such as in-person workshops, seminars, and manuals, but these approaches have not yielded the desired success. The training sessions are often time-consuming, inflexible, and structured the same way for all employees, disregarding individual learning needs or paces. Moreover, scheduling proves tricky, as many staff members can't attend due to time constraints or conflicting appointments.



The company Klaus works at is facing an increasing number of challenges: As a manufacturer of specialised tools, Beispiel AG is under growing cost pressure. Additionally, the requirements associated with ISO 9001 certification are becoming ever more stringent. Klaus must be able to view the current qualification status of each of the roughly 90 employees at the push of a button, at any time. Completing this task in a comprehensive manner is nearly impossible given the current training and development processes. Ultimately, new technologies require appropriately trained personnel to be utilised effectively. The company’s competitiveness can only be ensured by adopting innovative technologies that have a lasting positive impact on process costs.


The current approach to professional development quickly reaches its limits in this context. Both the employees and Klaus himself have been experiencing increasing frustration with the existing training methods. This is a situation Klaus finds increasingly untenable. He knows it’s time to explore new paths, and he’s confident that there is a better solution – one that will save him and his team time while effectively improving their knowledge base.


LACK OF MOTIVATION AND INEFFICIENT LEARNING PROCESSES


Klaus notices that many of his employees lack the motivation to participate in the training sessions. The traditional methods he’s been using so far are often boring and inflexible for them. The content is not interactive, and there is a lack of modern approaches that are truly engaging to the learners. Moreover, the training isn’t tailored to the individual needs of the employees. Some require detailed, hands-on content, while others are already more advanced and only need specific, targeted information.


The biggest issue Klaus identifies is the inefficiency of the learning process. Many employees quickly forget what they’ve learned, forcing Klaus to repeatedly conduct the same training sessions. This not only costs a great deal of time and energy, but also means that professional development in his company fails to achieve any real progress. The knowledge transfer simply isn’t working.


Moreover, Klaus frequently receives feedback that employees struggle to find time for training sessions in their daily work routines. For many, the learning process feels like an inconvenient extra task that has to be squeezed in alongside their regular duties, rather than a valuable opportunity for personal growth. In that sense, it’s not just about the content, but also about how the training is delivered. A new approach is needed!


THE TURNING POINT: ONLINE CORPORATE TRAINING SOFTWARE


The turning point in Klaus’s deliberations comes by chance – during a coffee break with a colleague from another department. This colleague tells Klaus about his own experience with modern training approaches. His department recently introduced a professional learning platform, a so-called Learning Management System (LMS). The LMS enables employees to learn at their own pace and flexibly integrate training into their daily work routine.


The turning point in Klaus’s deliberations comes by chance – during a coffee break with a colleague from another department. This colleague tells Klaus about his own experience with modern training approaches. His department recently introduced a professional learning platform, a so-called Learning Management System (LMS). The LMS enables employees to learn at their own pace and flexibly integrate training into their daily work routine.


Furthermore, the colleague emphasises that an LMS is not only a great relief for employees but also makes things much easier for department managers. With just a few clicks, Klaus could view reports on any learning progress and respond specifically to where knowledge gaps still exist. Klaus becomes intrigued. He realises that such a solution could be exactly what he needs to make employee development in his department more effective.


INTRODUCING SUITABLE TRAINING SOFTWARE


Klaus begins to study this idea in more detail, in his research, quickly comes across the numerous advantages of a professional LMS and E-LEARNING FOR BUSINESSES. Such a platform offers effectively tailored content that's customised to the specific needs of employees. Gamification approaches enhance engagement in the learning process, which significantly increases staff motivation. Learning modules can be divided into smaller units, making short learning phases possible even in a hectic workday.


However, there’s another aspect that is particularly important to Klaus: accessibility. In his department, several employees work with various disabilities and, consequently, different learning needs. These staff members play an essential role in the company, especially in the final inspection of tools and the administration of tool organisation and calibration. These tasks are scrutinised particularly closely during audits, and it’s crucial that all employees, regardless of their limitations, receive optimal training.


By employing the right training software, Klaus can ensure that these employees receive a learning environment tailored to their needs. Platforms like GLOBAL TEACH® offer accessible content customised to individual requirements – be it through special visual adjustments for colourblind individuals or simplified presentations for staff with learning difficulties. For the first time, Klaus feels capable of meeting these important requirements.


Moreover, Klaus realises that the LMS not only supports his employees learning habits but is also individually customisable. He can create or adapt content specifically targeting the weaknesses of individual employees, and the system provides valuable insights into learning progress. This allows him to make targeted adjustments where problems persist, which continuously optimises the learning process.


SUCCESS SPEAKS FOR ITSELF


After careful planning and consultation with management, Klaus implements the GLOBAL TEACH® LMS in his department. Within just a few weeks, he notices a significant change. The employees are more motivated, the interactive content engages them, and they are able to apply what they’ve learned more quickly in practice. The learning platform offers them the flexibility they need in their daily work. They can access the training sessions anytime and from anywhere, allowing them to learn at their own pace.


Klaus himself saves a lot of time, as he no longer has to painstakingly organise and repeat training sessions. The LMS provides him with detailed reports on employee progress at the push of a button, allowing him to intervene early if someone is struggling. The training process becomes much more efficient, and the results speak for themselves: productivity in the department increases, and the employees are more satisfied as they continuously improve their skills.


For Klaus, the central issue was implementing more than a standard solution – what he needed was a training software for businesses that was tailored to the specific needs of his organisation. This customisation ensured that the system was configured to align with the company’s processes, taking into account both individual and business objectives. He finally found a system that didn't have to be created from scratch for Example AG and the final inspection department, but one that inherently offered the necessary configurability for an easy setup. Klaus also kept the neighbouring departments in mind: if they wanted to adopt the LMS as well, a customised solution solely for his department wouldn’t be very useful. And that’s where SWISSTEACH AG came into play.


WHY THE RIGHT TRAINING SOFTWARE IS IMPORTANT


Klaus has learned a valuable lesson: choosing the right LEARNING MANAGEMENT SYSTEM PROVIDER and training software is crucial for the success of employee development within a company. An LMS is not just a technical tool but a strategic solution that enables the professional development process to be aligned with the company’s objectives. Before implementing the system, Klaus and the management set clear goals and defined how the success of the training would be measured. Only through this strategic approach can the software reach its full potential.


The training software has proven to be a key success factor – not only for employee development but also for overall productivity and efficiency in the department. Klaus has recognised that it’s worth investing in modern technologies to remain competitive in the long run.


In addition to utilising a tailor-made corporate training software, it was also important for Klaus to use flexible online training software. This enabled employees, to access the training at any time and thus learn effectively regardless of their location.


TRAINING SOFTWARE: CONSULTATION BY THE E-LEARNING PROVIDER


As he concludes his journey, Klaus encourages other companies to invest in professional training software as well. He emphasises that an individually customised solution that addresses the specific needs of the company can make all the difference. To reap the full benefits of an LMS, he recommends seeking advice from an experienced E-LEARNING AGENCY. This enables companies to find an efficient solution that caters to both the learners and the corporate objectives.



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