Anyone who knows us knows that SWISSTEACH AG is keen not only to report on the benefits and successes of e-learning in theory, but also to share practical use cases and facts. These make e-learning and DIGITAL EMPLOYEE TRAINING more tangible and at the same time provide valuable best-practice approaches on how e-learning has already been successfully introduced and implemented. This is precisely why we are sitting here today in Nidau together with a representative of the leading independent expert office in southern Germany: SCHORER+WOLF. As the contact person for the SCHORER+WOLF Academy, we are in regular dialogue with Sarah Härtle. She is in charge of the Central Support Services team and is visiting us for a coffee today.
THE SCHORER+WOLF ACADEMY IN INTERVIEW
SWT: “Hi Sarah, nice of you to take the time to meet us for a coffee today! Biscuit?”
S+W: “With pleasure! I'm also looking forward to the exchange with you and, above all, to being here in Nidau again!”
SWT: “We have been working closely together for some time on your academy and the introduction of our GLOBAL TEACH® LMS. Perhaps you would like to give our readers a brief insight into the work of SCHORER+WOLF?”
S+W: “SCHORER+WOLF is one of the leading independent expert offices in southern Germany and specialises in expert reports, inspections and safety. We offer customised safety training and, of course, e-learning modules on the subject. These training programmes are tailored to the specific requirements of various industries. Through practical and interactive learning methods, we pursue our goal of ensuring the safety of our customers. Our know-how and expertise, combined with many years of experience, guarantee that we establish and maintain the highest standards in occupational safety. In a nutshell.”
SWT: “There's quite a lot involved. And there are actually quite a few expert offices, aren't there? What makes SCHORER+WOLF different from others?“
S+W: “Yes, that's right – we are not alone on the road. However, we stand out from other service providers in the sense that we not only provide classic safety in the automotive industry, but also support our customers in many different areas such as occupational safety, fire protection, environmental protection, etc. We want to think outside the box and provide our customers with comprehensive advice on all aspects of safety. We want to think outside the box and provide our customers with comprehensive advice on all aspects of safety. And safety now plays the most important role almost everywhere. In this context, it is very exciting to combine technical precision with the fact that a rational and technical world needs to be made as human as possible.“
SWT: “What exactly do you mean by that? Making a rational and technical world human?“
S+W: “Well, let's take our vehicle inspections as an example: Here it is crucial that we understand the technical mechanisms on the vehicle exactly and work precisely to ensure the safety of our customers. At the same time, however, it is important to us that everyday life is pleasant and humanised for both our customers and ourselves. This means that we attach great importance to personal dialogue and are always up for a bit of fun. This approach not only promotes effective collaboration at a high technical level, but also creates a positive atmosphere in which everyone feels at ease. This is how we succeed in humanising the technical world.“
SWT: “Ah ok, I see – so if I ever plan a company canteen, can you inform me about safety standards? Not that we need anything like that at SWISSTEACH. Or maybe we do...?”
S+W: “With the amount of biscuits and fruit I see here, that might be worth considering. But joking aside – yes: we can also support processes and projects like this.”
SWT: “As an e-learning agency, we are not alone on the market. Why are you working with us? And where do you personally see the greatest added value?”
S+W: “The collaboration with SWISSTEACH enables us to manage our e-learning modules even more effectively and relieve the organisational burden on our customers. We significantly reduce the administrative workload for our customers. SWISSTEACH offers the technological platform we need to design our training courses efficiently and individually and to be able to implement our processes in this context on a one-to-one basis. Thanks to the partnership between SCHORER+WOLF and SWISSTEACH, we have been able to significantly increase the quality and reach of our training courses. Our customers have already given us a lot of positive feedback, as they really appreciate the user-friendly platform and the high-quality content. For me in my role, this is essential in order to achieve my goal of a successfully implemented e-learning process. Users must not face any major hurdles when travelling on the LMS. That would be highly counterproductive. The simpler and more intuitive the operation and the more meaningful the training content, the higher the customer satisfaction. And that works very well.”
SWT: “Good keyword: your e-learning content. What makes it unique and meaningful? And how do you organise the creation of the content? Is it done centrally by one organisation or is it distributed?”
S+W: “First of all, the content of our e-learning modules is created by experts in their respective fields. And that, of course, is what characterises them first and foremost in terms of quality. The knowledge they contain is of course also constantly kept up to date. In addition, the modular structure of our training courses allows us to divide the content into smaller, easy-to-understand sub-topics. This enables learners to have a customised and more specific learning experience. We also offer practical scenarios and interactive elements that make what has been learnt directly applicable. To summarise: High-quality content, digestible thanks to the module structure, practical through interactive elements and easy to access thanks to a user-friendly platform: That is our learning programme.”
SWT: “I'm sure some of our readers are now curious. What's it like if someone sees a need for themselves or their company – is there somewhere you can look at it, even without being a member of an association?”
S+W: “Basically, if you're interested, you can find out about our programmes on our website. First of all, you will find detailed information about our training programmes there. However, if things get more specific and someone really has a very specific requirement profile and the associated questions, SCHORER+WOLF offers the opportunity to obtain individual advice by contacting our academy team. And this is actually the best option in most cases. The need always arises from a specific issue. And we then have a specific answer to these specific questions in the form of an individual training programme.”
SWT: “I'll come and see you next week about our canteen.”
S+W: “Go ahead!”
SWT: “I definitely find it very exciting to gain an insight into the activities of our partners in this way. Unfortunately, after a successful customer project you sometimes have less of a picture of what exactly happens with the use of GLOBAL TEACH®.”
S+W: “I can well imagine that. At the end of the day, you will have a new project that you also want to realise successfully.”
SWT: “Exactly, and then sometimes we just don't have the time for an exchange like the one we had with you today. In any case, we wish you every success with GLOBAL TEACH® and you know, if anything should happen ...”
S+W: “...you are available to us at any time, as you have been in the past. This has worked very well in the past and will continue to do so in the future. I'm absolutely sure of that!“
SWT: “Thank you Sarah and thank you for your time!”
GET IN TOUCH WITH US TODAY!
Are you curious about the topic of expertises, inspections, safety and safety instructions for a wide range of industries? Then get an overview of SCHORER+WOLF's e-learning programme and other training opportunities today.
Or would you like to write your own success story with the best LMS for your needs? Do you want to break new ground and realise your individual process requirements with the best system? Then simply CONTACT us. We look forward to hearing from you and working with you to find your own personalised approach to E-LEARNING.
Comments