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  • Isabelle Ulbrich


It's another Monday morning at the SWISSTEACH headquarters in Nidau, not far from Lake Biel. The four members of the Executive Board have once again gathered the entire team to discuss how training methods in E-LEARNING FOR COMPANIES should be implemented in the best possible way.

Everyone here realises that employee development has become incredibly important in the modern and fast-moving world of work. At the same time, they realise that it is above all the new technologies that make the most of the various training methods. Now it's just a question of how these DIGITAL EMPLOYEE TRAININGS can be implemented efficiently to offer users, learners, and company management the greatest possible added value. What they don't know yet is that the world of learning will change forever that day and that they are already part of something big.

The following report reconstructs the events of this auspicious Monday from 9.00 am to 9.30 am.


The mood is exuberant. The SWISSTEACH employees talk happily about their weekends. The new intern is not yet able to categorise the openness and goes into detail about the wet and cheerful school trip of the previous week - an uncomfortable silence floods the room.


Philippe anticipates the trepidation among his colleagues in a flash and takes the floor: “E-learning has become a central pillar of employee development, as it enables companies to respond to training needs quickly and promptly, regardless of time and space. As we all know, there are many different training methods and approaches when it comes to passing on important skills to employees. The possibilities are virtually endless. The only question is how to find the right training methods and concepts for a specific company and a specific use case? And once you have a suitable concept in hand, how do you implement it properly?”


The trainee, who had attracted negative attention due to his unprofessional and offensive comments, now wants to make up for lost ground. “Well, the first step to successfully implement training methods and e-learning courses is careful planning. For Swissteach, this means that we need to carefully analyse the needs of our customers to ensure that the content is relevant and appropriate. The choice of content is crucial to achieving measurable results and maximising learning success.”


Stunned by the precision of this statement, Isabelle opens a new train of thought that follows on seamlessly from what was said: “Once we have identified these needs for training methods, we must of course also offer our customers the appropriate technologies and platforms. We have been developing our GLOBAL TEACH® LMS for twenty years now. Through a lot of feedback and continuous work, we have created a system that responds to the individual needs of our customers. The best prerequisites, I would say, wouldn't you?”


“Basically, yes - that's a step in the right direction.  However, the training methods also need to be appealing and ideally fun for the learners,” replies Theresa, who has only been part of the team for a fortnight.


Isabelle immediately chimes in: “That's why we now also offer our customers interactive and multimedia learning content! By using gamification elements or ranking learners, for example, who can work or learn their way up to a certain level of expertise within the system, we ensure that employees don't see learning as a chore, but at best don't even perceive it as work in that sense. With our LMS, we want to offer a dynamic and exciting learning experience and thus drive employee training methods forward in a targeted manner. And I think Swissteach has the necessary tools to do this. It just needs to be sufficiently publicised to companies.”


Theresa seems convinced and adds: “So we are focussing primarily on interactive training methods that support the active participation of employees and thus promote a profound understanding of learning? I can imagine that such training methods are much better at focussing attention. For me, at least, it would immediately enhance the learning experience. To be honest, I rarely really paid attention with training methods at my old job and was then naturally overwhelmed in practice.”


Philippe nods in agreement with Theresa: “And if we want to take a holistic and sustainable approach, we can't just provide GLOBAL TEACH® once. We want to stay in constant contact with our customers afterwards and use their feedback to continuously develop our training methods. The day-to-day use of the LMS is our greatest resource for improvement. Who could give us better and more direct feedback than those who live it every day?”


“Now we just have to make sure that the learning success is also measurable,” notes the trainee.


Isabelle smiles knowingly. “This is precisely why we have implemented various tools in our LMS in addition to the training methods that measure the learning progress of employees. In this way, line managers can ensure that their employees are up to date. There are also legal reasons for this. Employees often must provide proof of certain certificates to be allowed to work in their individual role. These are stored and can then be retrieved at the touch of a button in the event of an official audit, for example.”


Euphoria and self-confidence flow through the room on this Monday morning, as all those present know that they have taken a joint step forward in their development as an E-LEARNING AGENCY and LEARNING MANAGEMENT SYSTEM PROVIDER.

Once again, the Swissteach AG credo has been proven: Providing high quality services for customers is one thing - creating tomorrow’s learning world together with customers is another!


If you would also like to become part of this creative cluster, simply CONTACT us directly. Our EXPERTS look forward to hearing from you!


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