As a support employee, you will have direct contact with our exciting customers from various industries. You are their first point of contact and help them further. This means you play a key role in customer satisfaction.

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That makes you stand out:

• You are interested in dealing with our Global Teach® product in detail.

• You are motivated and enjoy taking care of our customers' concerns.

• You keep calm and maintain an overview, even when things get crazy.

• You have knowledge of Atlassian Servicedesk or another ticketing system.

• IT training (Federal Certificate of Competence, HF or similar) is an advantage

• You have a very good command of German and English.

• Good knowledge of French is an advantage

• You look forward to using and expanding your skills every day.

• You work independently, take the initiative and have a convincing manner.

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What you can expect:

• We are an open, innovative and focused team of more than 25 people that works in an agile manner

• We enable you to have customer contact in the EU area

• We support your professional development

• We offer you a very good work-life-balance

• Benefits

  • Possibility to work in a home office or via mobile working

  • pension fund 60% - 40%

  • In the office on site: gaming room and Töggelichaschte

  • Annual working hours

  • 5 weeks vacation

  • Half fare

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This is how we get to know each other

Send your application directly to  hr@swissteach.ch . Do you have any questions about the position? Then contact our head of DevOps: devops@swissteach.ch

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WE ARE PLEASED TO MEET YOU!