DIGITAL COMPETENCES AS AN ADVANTAGE IN THE WORKPLACE

Do you know the feeling? Until a moment ago, you saw yourself as a pioneer and a confident expert in your field – and suddenly, your perception shifts completely because of a lack of digital competences. While, as a marketing manager, you spend days crafting in-depth advertising copy, keep a notebook by your bed for flashes of inspiration, and deliver excellent results every week, you realise at the same time that others achieve the same with digital tools in a fraction of the time. No need to worry – it’s a completely normal process, especially with new digital tools emerging daily and rapid advances taking place. The good part: The good news: you no longer need weeks of training to catch up with others. The so-called “advantage” of others is nowhere near as large as it might seem.

Let’s look at this through our protagonist Sven, who has been a dedicated customer advisor for more than 20 years. Suddenly, with his existing digital competences, Sven feels like a tourist in his own job. His team juggles new tools, makes decisions in digital spaces that seem to require a secret code, and the development of modern digital competences appears to be passing him by. This is exactly why his team leader approaches him with an offer: access to the Learning Management System GLOBAL TEACH®. Complete with a personal learning path, designed just for him. “Another tool?” Sven thinks sceptically. Yet he clicks anyway. What happens next changes his view of work, learning, and himself forever.

UNDERSTANDING DIGITAL COMPETENCES – MORE THAN JUST SOFTWARE KNOWLEDGE

When Sven starts the first module, he feels a huge sense of relief. This isn’t about complicated technology or memorising functions. It’s about a new mindset, smarter communication, and taking control of the digital world instead of being controlled by it. With the GLOBAL TEACH® platform, Sven learns in the way he needs – practical and free from the usual buzzwords. In the past, learning meant passively sitting through an EVENT. Today, he actively shapes his own path. Early wins, like confidently moderating a video call or sharing a document, give him an immediate boost.

DIGITAL COMPETENCES EXAMPLES – RIGHT IN THE MIDDLE OF THE ACTION

One of the next learning units vividly shows him examples of digital competences in everyday life. Sven practises writing emails that really get read and holding virtual conversations that feel just as binding as face-to-face meetings. It’s the small nuances that make the big difference: the right tone, a clear structure, the conscious use of emojis to strengthen relationships. At his very next client call, he puts it into practice. He prepares the agenda in a shared document, leads the conversation with confidence, and summarises the results straight afterwards for everyone to see. The client’s surprised praise is the best confirmation. The learning has an immediate impact.

DIGITAL SKILLS EXAMPLES – CLEAR, CONCRETE, APPLICABLE

Instead of boring him with grey theory, the platform offers clear digital skills examples that he can integrate directly into his daily work. He learns how to coordinate appointments digitally so that endless email loops become a thing of the past. Hallelujah! He discovers how collaborative work in the cloud functions and how to edit documents with colleagues without losing track. Each topic in the E-LEARNING is supported by short videos, interactive exercises and small challenges. His personal record? Spotting the three most common phishing tricks in an inbox in under 90 seconds – a small victory that feels surprisingly good. The shift in perspective succeeds: learning is no longer a necessary chore but suddenly enjoyable.

THE NEW FOUNDATION: WHY NOTHING WORKS WITHOUT DIGITAL SKILLS ANYMORE

Through his learning journey, Sven comes to understand what has truly changed with digital competences in the workplace. But what does this actually mean for everyday working life? It’s no longer just about ticking off tasks. It’s about sharing knowledge, responding flexibly to new challenges, and seeing digital tools as a natural part of one’s professionalism. With the E-LEARNING-CONTENT on GLOBAL TEACH®, he realises: the goal isn’t to struggle to keep up, but to take the wheel himself. He learns to help set the pace instead of merely following it. An insight that changes everything.

SET YOUR OWN LEARNING PACE – DEVELOP DIGITAL COMPETENCES INDIVIDUALLY

The best part of his development is the freedom. Sven learns when and where he wants. A short video on the train in the morning, a quiz during lunch and a quiet moment in the afternoon to repeat an exercise. GLOBAL TEACH® adapts to his life, not the other way around. Instead of a rigid curriculum, he follows his personal learning path. Repetition ensures the knowledge sticks, while regular feedback modules show him his progress. The result is not overload but a steady sense of growth.

COLLABORATION OVER GOING SOLO – HOW DIGITAL COMPETENCES GROW WITHIN A TEAM

A real turning point comes when Sven shares his experiences in one of the internal forums on GLOBAL TEACH®. He writes about his initial uncertainty and his first successes. Within hours, he receives responses from colleagues in completely different departments. They share similar experiences, offer tips, and thank him for his openness. That’s when he realises: real competence grows through dialogue, not behind closed doors. For him – and many others – the platform becomes a virtual break room, a place for collegial exchange and mutual support across departmental boundaries.

CONCLUSION: DIGITAL COMPETENCES AS A DOOR OPENER TO A NEW WORKING WORLD

Today, Sven is once again a central figure in his team. He uses new systems with ease, connects smoothly with colleagues, and approaches digital media with confidence. He is no longer the one watching hesitantly but the one shaping things actively. What began as quiet uncertainty has become a powerful surge of growth. His journey clearly shows: further training today is not a question of age but of the right tools and an open mindset. For a successful future, digital competences are no longer optional – they are your personal ticket.

Curious? 

If you want to see how uncertainty in digital competences can be turned into renewed confidence, GLOBAL TEACH® by Swissteach may be your first step in the right direction. You will surely have questions and want to know more about your options and your personal path. Please feel free to send us a request at any time. we will gladly take the time to understand your questions and challenges.